Last Updated: August 5, 2016
Website and Content
Biyaheroes (B.I.A. Jiros Travel and Tours) owns the website and its content all meant for personal, non-commercial use.
- Biyaheroes ensures that the reservations made in our system are valid once payment is confirmed.
- Reservation fee (service charge) is separate from the base fares and is non-refundable.
- Refunds, rebookings, and cancellations are to be handled by Biyaheroes and subject to the bus and/or boat's terms and charges, if any. Passengers also have to adhere to the other bus and/or boat protocols stated in their tickets.
- Biyaheroes is limited only to booking advanced reservations. Bus and boat companies are responsible for any changes when it comes to schedules and its operations. We are not liable for any damages, injuries, and other unfortunate events that may happen to you or your belongings at any part of your trip as Biyaheroes is not a common carrier.
- Passengers are required to arrive before the check-in time specified at the ticket. Present a valid ID and the transport code found in the confirmation voucher to the special Biyaheroes Lane for check-in or approach the ticketing officer to claim the actual ticket. Biyaheroes can no longer guarantee your seats or your departure if you arrive late.
- Passengers who have settled payment via CREDIT/DEBIT CARD are STRICTLY REQUIRED to leave a copy of the CREDIT/DEBIT CARD HOLDER'S VALID ID and front copy of the CREDIT/DEBIT CARD used to Biyaheroes Support and the ticketing officer. NO REQUIREMENT equates to NO BOARDING. This security protocol is for your safety and security, and we are doing this to protect your transactions.
- Your contact information will give us the fastest means to reach you should there be any changes with your schedule and reservations. Please make sure your provided contact details are updated, active, and accessible to you at all times as we will be sending notifications, news, and reminders with regards to your trip.
- For whatever reason our booking confirmation fails to make it to your email or SMS inbox, you can contact us immediately at (02) 507-8575, 0917-535-1501 (You can also reach out via Viber, Telegram, Whatsapp, LINE, KakaoTalk or WeChat), and/or email@example.com.
- Biyaheroes may terminate or limit your access to our system without prior notice and without having any liability to you should any justifiable evidence, including but not limited to:
- upon demand from any law enforcement or government agency,
- discontinuance or any material modification to this website, system, content or any part thereof,
- extended periods of inactivity, and
- engagement in illegal or fraudulent activities.
No failure by Biyaheroes to exercise or enforce any right or provision of these Terms and Conditions shall constitute a waiver of such right or provision, nor will any waiver be deemed a waiver of any other right or provision at that time or at any other time.